What is webmail?

Webmail is your mailbox in your browser. You read and send your mail without having to install a mail program. It works on any computer, on your tablet and on your phone. The webmail from WebOké is Roundcube, a well-known and secure webmail program. We use version 1.7.

What can you do with it?

• Read, write, reply to and forward mail, with attachments.
• Set your sender name and a signature.
• Create folders and organise your mail, also automatically with filters.
• Set up an out-of-office message when you are on holiday.
• Keep an address book.
• Give your mailbox extra protection with two-factor authentication.

Who is webmail for?

Webmail comes with every hosting package and every email package from WebOké. You log in with an email address that you have created in your package. Don't have an email address yet? Create one first, see Creating an email address.

Webmail and your mail program together

Your mail is stored on our mail server. Webmail shows that mail, just like Outlook, Apple Mail or the mail app on your phone. If you use them side by side, you see the same mail and the same folders everywhere. If you delete a message in webmail, it is also gone from your mail program. This works because we use IMAP.

Tip: can't send or receive in your mail program? Try it in webmail first. If it works there, the problem lies in the settings of your mail program. See I can't send email (receiving works).

Where to find what?

In Logging in to webmail you can read how to log in. In The screen at a glance you get a tour of the screen. If something doesn't work, have a look at chapter 13 or the Error messages manual.