All the information you need about email.
Articles
Adding a mailbox to Apple Mail on macOS
In this article we explain how to add a mailbox you created yourself in DirectAdmin (Create a new email address/mailbox) to Apple...
Adding a mailbox to the iPhone (Apple Mail)
In this article we explain how to add a mailbox you created yourself in DirectAdmin (Create a new email address/mailbox) to the Ma...
Create a new email address/mailbox
In this article we will explain how to create an email address in the DirectAdmin control panel, which can be done in just a few c...
Change password of a mailbox/e-mailaddress
In this article we explain how to easily change the password of your mailbox. You don't need to know the old password for this. Ti...
Unsubscribe with one click: the List-Unsubscribe header
In Gmail, Yahoo and Apple Mail you'll see an Unsubscribe button at the top of many newsletters. That button doesn't come from the...
Backup strategy: the 3-2-1 rule for your own business
A stolen laptop, a colleague who accidentally deletes a folder, an update that breaks your webshop, or ransomware that encrypts ev...
Daily email limit reached
This article provides some additional information. If you have reached this limit, it means that you have indeed sent so many emai...
The requirements from Gmail, Yahoo, and Microsoft for those who send a lot of mail
Gmail, Yahoo and Microsoft (Outlook.com, Hotmail, Live.com and MSN) together receive a large share of all personal mail. Since Feb...
Viewing and reading the header lines (headers) of an email
Every email has dozens of lines at the top that you don't normally see: the headers. They're added by the sender's program and by...
The target principal name is incorrect.
If you get the message: "The server you are connected to is using a security certificate that could not be verified. The target pr...
Setting up DKIM when DNS is hosted on an external server
DKIM Digital signatures are becoming increasingly important in the world of email, especially with growing concerns about email au...
Creating a domain forward/redirect (domain registration)
This article applies to domains that are not part of a hosting package (domain registration only). If your domain is part of a hos...
Forward email to another address (forwarders, catch-all not recommended)
Do you want mail to an address on your domain to automatically arrive at another address? You do this with a forwarder. Below you...
Receiving email while moving your domain name
If you move your domain name to WebOké, there is a short period in which some mail still arrives at your old provider and other ma...
Move email to WebOké with the email migration tool
Are you switching your email to WebOké? With our free email migration tool you copy all existing email from your old provider (for...
Sending email: Too many recipients
When sending an email, it is not possible to put more than 150 email addresses in the TO, CC or BCC fields combined. In that case,...
Reading a DMARC report
With a DMARC record you tell recipients what to do with mail that claims to come from your domain, but doesn't pass the check. You...
Adding an email address to Thunderbird
Thunderbird is our favourite email client, so you have made a good choice!Thunderbird is open source and privacy-friendly, unlike...
Email rejected: message too big
Email isn't really designed to send large files. If your mail bounces back with a message like 552 Message too big or message size...
Certificate error when collecting email
In your email program you can enter your domain name as the incoming and outgoing mail server. That would be mail.uwdomein.xx. If...
Error message: 550 5.5.0 Requested action not taken: mailbox unavailable
Description: This error message occurs when an email cannot be delivered because the recipient's mailbox is unavailable. This can...
The connection to the server has failed
The connection to the server has failed. Account: \\\'mail.xxx.xx\\\', Server: 'mail.xxx.xx\\\', Protocol: SMTP, Port: 25, Secure(...
Default mail/admin account in DirectAdmin
By default, DirectAdmin includes a mailbox with the same name as the username of the DirectAdmin account. This mailbox does not co...
How do I check my email usage?
In this article we explain how to check your email usage. First log in to DirectAdmin. In the red circle you can see how many emai...
How do I get the correct sender with mail() in PHP? SMTP
If you use PHP's mail() function, the sender will be accountname@yourdomain.xx. This cannot be changed and will cause errors or re...
How do I delete a message in IMAP?
Select the message in the message list and click the Delete button on the toolbar. The message you want to delete is marked. In th...
I can't send email (receiving works fine)
Does your mail come in fine, but sending doesn't work? Does a message stay stuck in your Outbox, or do you get an error message? W...
I'm no longer receiving email: here's how to find the cause
Is no mail coming in anymore, or are messages from certain senders missing? Go through this checklist from top to bottom. That way...
Limit for sending mail
You can send mail through our servers using your mail program (SMTP), webmail, or your website. Every day, we count how many email...
Can I send out a mailing via my hosting package with WebOké?
You may send a mailing or newsletter through your hosting package at WebOké, within a few rules. These rules are there to prevent...
Mail delivery failed: how to read the error message and what the codes mean
Do you get an email back with the subject Mail delivery failed: returning message to sender, Undelivered Mail Returned to Sender o...
Email to Outlook, Hotmail, or T-Online delayed or rejected
Does mail to an address at Outlook.com, Hotmail, Live.com, a company with Microsoft 365, or T-Online arrive hours late, or does it...
Reliably send mail from WordPress and WooCommerce via SMTP
WordPress sends mail for passwords and forms, and a webshop with WooCommerce for every order: a confirmation for the customer and...
Sending email via PHP fails, MX records point elsewhere
If you do not use our email service but use Gmail, for example, and point your MX records there, you also need to change an extra...
Restore mailbox or deleted emails from the backup
Accidentally deleted emails, emptied a folder, or thrown away an entire mailbox? Every night we make a backup of your hosting pack...
Purge mailbox to free up space in DirectAdmin
When the storage space of your hosting or Email Only package is full, you can always easily add extra storage space, click here fo...
Mailbox taken over or spam from your address: here's how to clean up
Are you suddenly getting a lot of error messages (bounces) about mail you never sent, are customers saying they're getting strange...
Adding a mailbox to Outlook
We start this article with our opinion on Outlook: do not use it. There are several reasons for this. First of all, privacy and se...
Add mailbox on Android (Gmail app and Samsung Email)
Want to use your WebOké email address on your Android phone? In the Gmail app or in Samsung Email, add it as an IMAP account. Belo...
Sending email from multiple aliases, error: Account xxx can not send emails from
Since the latest DirectAdmin update, our mail servers check more strictly who is allowed to send from which email address. This pr...
Mappen in je mailbox: Postvak IN, Verzonden, Concepten, Prullenbak, Ongewenst en Archief
In je mailbox staan altijd een paar vaste mappen: Postvak IN, Verzonden, Concepten, Prullenbak, Ongewenst en vaak ook Archief. Op...
Notification: Your mailbox - The size of your mailbox has exceeded a warning threshold
This message is automatically created by mail delivery software (Exim).The size of your mailbox has exceeded a warning threshold t...
My email doesn't arrive or ends up in spam: here's how to figure it out
Does an email you send not arrive, or does it end up in the recipient's spam? With this step-by-step plan you can usually find the...
MTA-STS and TLS-RPT briefly explained
MTA-STS and TLS-RPT are two settings for your domain that deal with the encryption of mail coming in to you. You'll come across th...
Going to webmail and what to do if logging in doesn't work
With webmail you read and send your mail in your browser, without installing anything. Here you'll find out how to log in and what...
Creating a signature in Webmail
In this article we explain how to create a standard closing/signature for your email in webmail. Step 1: Log in at webmail.weboke....
Recognizing phishing: how to read a link and a sender
Phishing is a message that poses as a trustworthy sender, so that you do something you wouldn't otherwise do: log in to a fake pag...
Some messages sent to the mailing list are not being delivered
It may happen that some emails sent to a maillinglist (maillist, majordomo) don't arrive. This usually happens when attachments ar...
Adding or changing an SPF record in DirectAdmin
Every hosting package has an SPF record in its DNS by default, which ensures that email is "allowed" to be sent from our server. A...
How sending email works / SMTP
How the email process works:Suppose the mail server is unreachable at some point, for whatever reason. What happens to email that...
Creating a holiday message or out of office reply
In this article we explain how to create a holiday message or out of office reply in the DirectAdmin control panel.You can open Di...
Setting up a holiday message/out-of-office reply in webmail
You can create scheduled holiday messages from the hosting control panel. You can find more information about that here: https://m...
From Microsoft 365 to WebOké: what to clean up in the DNS and at Microsoft
Switching your email from Microsoft 365 to WebOké? Copying your mailboxes is covered in Moving email to WebOké with the email migr...
How do I change the password or limits of my email address?
If you have forgotten the password of your email address, you can change it without needing to know the old password.- Go to the c...
What is greylisting?
From Wikipedia, the free encyclopedia Greylisting is a method of combating unsolicited email (spam) at mail server level. Healthy...
What are the blackhole forwarders for postmaster and others?
In your list of email forwarders you will find three email addresses that point to :blackhole:. These are postmaster@, abuse@ and...
Delete website and keep only your email
Do you want your website to no longer be online, but you do want to keep your email? Then you have two options: you switch your ho...
What types of Mail Delivery Failed errors are there?
There are a great many different Mail Delivery Failed errors. Below are the most common examples: "550 Requested action not take...
You (your account name) have reached your message limit / XX emails have been sent yesterday by XXX
The DirectAdmin control panel may send you this message: This message was created automatically by mail delivery software. A messa...
My domain has moved to another provider, can I still access my email at weboke.nl?
Suppose you have transferred your domain to another provider, but you still have (or had) email on our server and you still want t...
What is IMAP or POP3 and how does it work?
POP stands for 'Post Office Protocol 3', a standard protocol for receiving email. A POP3 mail server receives the email addressed...
New
Packed with new features
More than a chatbot: your personal hosting assistant.
Try it now
AI assistant
Your personal hosting assistant
The language model runs at Mistral AI, a European AI company. Your conversations are processed and stored within the EU, in line with the GDPR.
Nothing happens without your approval
