Some messages sent to the mailing list are not being delivered
Are some messages you send to a mailing list in DirectAdmin not arriving? Usually the message is larger than the list's Max Length, for example because of a photo or PDF attachment. By default this is set to 100000 bytes, about 100 kB. Mail like this is sent to the list administrator for approval instead of to the subscribers.
Changing the maximum size
- Log in to DirectAdmin: in My WebOké, go to My Products and click DirectAdmin next to your package.
- Go to E-mail Manager › Mailing Lists. If needed, select the domain in the top right.
- Click the pencil icon next to the list. This takes you to Edit Mailing List.
- Increase the value for Max Length. Keep it modest: every message the list sends goes to every subscriber.
- Click Save.
Is mail from someone who isn't a subscriber not arriving? Then check Restrict Post: that's where you set who is allowed to send mail to the list.
A mailing list is intended for a small group, such as a club or a team. All mail sent by the list counts toward your package's sending limit. For newsletters, read Can I send a mailing through my WebOké hosting package?
Detailed explanation with screenshots: Mailing Lists in the DirectAdmin manual.