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Creating a vacation message or out-of-office reply

Going away for a while? With a vacation message, everyone who emails you gets an automatic reply. In DirectAdmin you set a start and end date, so the message starts and stops on its own.

  1. Log in to DirectAdmin: in My WebOké, go to My Products and click DirectAdmin next to your hosting package.
  2. Under E-Mail Manager, click Vacation Messages.
  3. Click Set Vacation Message.
  4. Under Vacation Account, choose the mailbox, and under From and To, choose when the message starts and stops.
  5. Under Reply Frequency, choose how often the same sender receives the message, for example once a day.
  6. Under Subject Prefix, enter a word, for example Out of office. This field is required.
  7. Type your text under Vacation Message and click Create.
The vacation message form in DirectAdmin
Setting up a vacation message with a start and end date

Want an automatic reply without an end date, for example a confirmation of receipt for info@? Then use Autoresponders.

Or in webmail

Don't have access to DirectAdmin, for example because you only have a mailbox? Then you set up the out of office message yourself in webmail.

  1. Log in to webmail with your email address and your mailbox password.
  2. In the menu, click Settings and then Out of Office.
  3. Fill in the Subject and enter your message under Body. Include when you'll be back and who people can contact in the meantime.
  4. Enter the dates under Start time and End time. The message will then switch on and off automatically.
  5. Set Status to On and click Save.

To turn it off, set Status to Off. Set up the message in one place only: in DirectAdmin or in webmail, not both. Otherwise people will get two automatic replies.

Detailed explanation with screenshots: Setting up an out of office message in the webmail manual.

See also in the DirectAdmin manual: Autoresponder or vacation message: which should you choose?.

Detailed explanation with screenshots: Vacation Messages in the DirectAdmin manual.

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