Sending email from multiple aliases, error: Account xxx can not send emails from
Getting the message Account ... can not send emails from ... when sending? That means you're sending with a sender address that doesn't belong to the mailbox you're logged in with. Our mail servers check this, so nobody can just send email on behalf of another address.
What is allowed?
When you log in to a mailbox, you can only send emails from:
- the email address you log in with;
- forwarders that forward to your mailbox (on the same server).
Want to send from multiple email addresses?
Example: You're logged in with support@jedomein.nl in your email client, but you also want to send from info@jedomein.nl without adding info@jedomein.nl as a mailbox to your email client.
Option 1: Add both mailboxes to your email client
Add both info@jedomein.nl and support@jedomein.nl as separate accounts in Outlook, Thunderbird or Apple Mail. When composing an email, you can then choose which address you want to send from.
Option 2: Send from a forwarder
If you want to send from multiple addresses with a single login:
- Set up a forwarder:
info@jedomein.nl→support@jedomein.nl - Log in with support@jedomein.nl
- Set up info@jedomein.nl in your email client as an additional sender address. You can now send from both addresses (info@ and support@).
The forwarder gives support@ permission to send on behalf of info@. If info@ is also a mailbox itself, add info@ as a destination in the forwarder as well, otherwise that mailbox will no longer receive any mail.
You can't use an address from another domain or another provider, such as a Gmail address, as a sender this way.
In webmail, you set up an additional sender address under Settings › Identities, see Sending from a different address.
Detailed explanation with screenshots: Forwarders: forwarding mail to another address in the DirectAdmin manual.
Want to learn more? Take the free course Using webmail, lesson 4.3 Multiple addresses and mailboxes.