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Multiple addresses and identities

Do you have more than one email address? Thunderbird gives you two ways to use them: as a separate account or as an extra identity on an existing account.

Separate account or extra identity?

Your situationChoose
You have several mailboxes, each with its own password, for example info@ and anne@A separate account for each mailbox. Add them as described in Adding your email address automatically. Each address gets its own folders.
You have one mailbox and one or more forwarders that forward to that mailbox, for example invoice@ to info@An extra identity on the mailbox's account. You can then also send from invoice@.
You want to send from the same address with a different name or signatureAn extra identity with the same address and a different name or signature.

Adding an identity

  1. Click the menu button and choose Account Settings.
  2. On the left, click the email address of the mailbox.
  3. At the bottom right, click Manage Identities… and then Add….
  4. On the Settings tab, enter your name and the email address, for example invoice@yourdomain.com. You can also enter a separate signature here.
  5. Leave the outgoing server set to the server of this mailbox.
  6. Click OK and then Close.

When you write a message, choose the address you want to send from at the top, next to From.

Tip: Under Reply from this identity when delivery headers match: you can enter an address. When mail arrives for that address, Thunderbird automatically picks the right identity when you reply.

Which addresses can you use as the sender?

Our server only lets you send from the address of the mailbox you log in with, or from a forwarder that forwards to that mailbox. If you use a different address, the server rejects the mail with a message such as Account ... can not send emails from ... (see Account ... can not send emails from ...). You create a forwarder in DirectAdmin (see Forwarders: forwarding mail to another address).

Please note: Sending from an address on another domain, such as your Gmail address, through our server does not work. Add that address as a separate account using that provider's own settings.

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Set up your domains

For each domain, arrange the nameservers, the link to your hosting and who becomes the owner.

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