Chapter 2 · 2.1
Adding your email address automatically
Thunderbird can look up the settings for your mailbox by itself. At WebOké this works in most cases: the server of your package gives Thunderbird the correct server name, ports and security. You then only need to enter your name, your email address and your password.
What you need
- Your full email address, for example info@yourdomain.com.
- The password for that email address. This is not your My WebOké password. Forgotten it? Set a new one (see Changing the password of an email address).
How to add your address
- Start Thunderbird. The first time, the screen for adding an account opens automatically. Otherwise, click the menu button (three lines, top right), then Add Account and Email.
- In Your full name, enter the name recipients see as the sender, for example your own name or your company name.
- In Email address, enter your full email address, and in Password the password for this address. Leave Remember password ticked.
- Click Continue. Thunderbird now looks up the settings.
- Thunderbird reports Configuration found at email provider and shows the settings it found. Check them against the table below.
- Choose IMAP if Thunderbird lets you choose between IMAP and POP3.
- Click Done. Thunderbird checks your password and fetches your folders and your mail.
In newer versions of Thunderbird the screen looks slightly different and is called the Account Hub. The steps are the same. The last button there is called Finish.
What Thunderbird finds at WebOké
If your website or email package is hosted at WebOké and your domain points to us, Thunderbird finds these settings:
| Incoming | Outgoing | |
|---|---|---|
| Protocol | IMAP | SMTP |
| Hostname | mail.yourdomain.com | mail.yourdomain.com |
| Port | 993 | 465 |
| Security | SSL/TLS | SSL/TLS |
| Authentication | Normal password | Normal password |
| Username | your full email address | your full email address |
That is correct. The address mail.yourdomain.com then points to your package and has a valid security certificate. You do not need to change anything.
When should you pay attention?
- Thunderbird reports "Configuration found by trying common server names". Thunderbird has then guessed the names itself, for example imap.yourdomain.com or smtp.yourdomain.com. These do not work with us. Click Configure manually and follow Manual setup: servers, ports and security.
- Thunderbird reports "Configuration found in Mozilla ISP database" or finds the server of another provider. If your website is hosted elsewhere, that provider may pass on different settings. If your mail is hosted at WebOké, set it up manually with the server name of your package (see Manual setup: servers, ports and security).
- Thunderbird chooses POP3. Choose IMAP. With POP3 your mail is only stored on this computer and you will not see it on your phone or in webmail (see IMAP or POP3: what is the difference?).
- You get a warning about a certificate. Do not just dismiss it. Set it up manually with the server name of your package (see Manual setup: servers, ports and security).
Tip: After adding the account, Thunderbird sometimes asks whether it may also look for address books and calendars. You add your Nextcloud calendar and contacts separately, with an app password (see How your calendar and contacts work with your Nextcloud). So you can skip this step.