Add credit to your account

With credit, you add money to your WebOké account in advance. You can then pay new or outstanding invoices with your credit in one click, without having to check out every time.

How to add credit

1. Go to My Invoices > Credit balance.
2. Enter the amount under Add credit. You can add a minimum of 10 euros, and your total credit can go up to 1,000 euros.
3. Do you have outstanding invoices? Then leave the Use my credit for my outstanding invoices right after payment box checked. We'll then pay them straight away with your new credit, oldest first.
4. Click Add and pay and complete the payment on the payment screen, for example with iDEAL.

As soon as your payment has been received, the credit is added to your account and you'll get a confirmation by email. You can see it in the What happened to your balance overview. We don't create an invoice for credit.

Good to know

• You don't pay VAT on credit. The VAT is shown on the invoices you pay with it.
• You can add credit if you have an active package or domain with us.
• The payment screen for credit only shows online payment methods without a surcharge.
• Paying an outstanding invoice yourself later? Then choose Pay with your credit balance on the payment screen.
• Want your credit back? Send us your question via a ticket and we'll transfer it to you. You can read more about your balance, including how to request a refund, in Credit balance: what is it, how do you pay with it and how do you get your money back?

Detailed explanation with screenshots: Credit balance and topping up credit in the WebOké manual.