How do I request the transfer code/EPP token?

If you want to transfer your domain name to another provider, that provider will need the transfer code (also called EPP code, authorisation code, auth code or token). You can request it yourself in My WebOké.

Requesting the transfer code

1. Log in to My WebOké.
2. In the menu, click My Domains and then click the domain name.
3. On the Advanced card, check whether the Transfer lock is on. If it is, turn it off first; otherwise the registry will refuse the transfer. There is no transfer lock for .nl, .eu, .be and .nu: for these, the transfer code itself is the security.
4. On the same card, next to Transfer code (EPP), click Show EPP code. The code appears along with a copy button.

You can also find all your codes listed together in the Transfer Center under My Domains, on the Request EPP codes card. Codes are valid for 30 days.

Give the code to your new provider; they will use it to start the transfer. Once the transfer has succeeded, we automatically stop billing you for the domain.

Good to know

• The transfer code is the key to your domain. Only give it to the provider you're moving to.
• For a .be domain, you request the code yourself from DNS Belgium; we can't retrieve it for you.
• Is DNSSEC enabled and will the domain get different nameservers at your new provider? Then turn DNSSEC off first and wait a day before using the code. See DNSSEC and transferring: turn it off first, or take the key with you.
• After the transfer, your new provider takes care of the renewal. Your website and email don't move along automatically. If you no longer need the hosting package afterwards, cancel it; see Cancelling products and domains.

Detailed explanation with screenshots: Transferring a domain away: transfer code (EPP) and transfer lock in the WebOké manual.

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